DMP Electronics XR20 Guía para resolver problemas Pagina 19

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Clearing System Messages
Regardless of the Command Processor™ model, here are some common System Messages
that may display on the keypad. A brief description of what the message means and some
basic troubleshooting tips are listed under each system message heading…
Phone Line 1 Trouble
PHONE LINE 1 or 2 TRBL means that the panel detects a problem with the telephone line.
Because of hardware differences between DMP residential models and DMP commercial
models, PHONE LINE 1 or 2 TRBL can mean a couple of things, depending on the model of
DMP Command Processor™.
Phone Line 1 Trouble XR6, XR10, XRSuper6, XR20 & XR40
RJ supervision for DMP XR6, XR10, XRSuper6, XR20 and XR40 Command Processors™ is
achieved by placing a jumper wire across pins 2 & 7 of the RJ-31X.
The panel is looking for a SHORT between pins 2 & 7 on its' RJ-45 connector (J3).
The panel looks for this short on pins 2 & 7 every two minutes.
To correct this condition:
a) Make sure the jumper wire is installed across pins 2 & 7 of the RJ-31X.
b) Check the RJ cable for continuity. There may be a broken wire. If so, replace the RJ
cable with DMP Model 356-2.
c) Make sure that RJ-31X pin-out is correct.
-NOTES-
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