
Digital Monitoring Products XR500 Series Canadian Programming Guide
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APPENDIX
Serial Number
Thisnumberisthenetworkcommunicatorserialnumber.Referencethisnumberforcommunicatordate-
of-manufacture,hardwareversion,etc.PressanytoprowSelectkeytodisplaytheSerialNumber.Press
the COMMAND key to view the next prompt.
Current Flash
ThisoptiondisplaysFlash1orFlash2indicatingwhichphysicalashchipthepaneliscurrentlyusing.Pressany
toprowSelectkeytodisplaythecurrentashinformation.PresstheCOMMANDkeytoviewthenextprompt.
Communication Status
This option tests the individual components of cellular or network communication. The displayed results
are shown below.
Cellular Results:
Successful Display Failure Display
MODEMOPERATING NO MODEM FOUND
SIM CARD READ NO SIM CARD
TOWER DETECTED NO TOWER
SIMREGISTERED NOTREGISTERED
This displays the cellular signal strength of the nearest tower for the SIM card carrier.
The ▐’srepresentthesignalstrength0-7.SelectYEStocontinuethroughtheremaining
component tests. Select NO to stop testing and return to the COMM STATUS prompt.
Successful Display Failure Display
APN ACCEPTED APN ERROR
COMMPATHGOOD NO ACK RECEIVED
Network Results:
Successful Display Failure Display
LINKOK LINKERROR
DHCP OK DHCP ERROR
GATEWAYFOUND NOGATEWAY
DEST FOUND NO DESTINATION
COMMPATHGOOD NOT CONNECTED
NO ACK RECEIVED
Cellular Signal Strength (CELL SIGNAL)
This option provides a way to test the cellular signal strength of the nearest tower
for the SIM card carrier. Press any top row Select key to display cell signal strength.
TheX’srepresentthenumericalvalueofthecellsignalstrengthin-dBm.The▐’s
representthesignalstrength0-7.
Email Status
TheEmailStatusmenu,locatedinDiagnostics,testseachcomponentofthepanel’se-mail
communication.Thetestproceedsuntiltherstcomponentfailureoruntilallcomponentshavebeen
tested with positive results. The test screen displays after each component and displays for two seconds
or until the CMD key has been pressed. The displayed results are shown below.
Email Results:
Successful Display Failure Display Successful Display Failure Display
EMAILENABLED EMAILDISABLED FROM ADDR SENT FROMADDRFAILED
LINKOK LINKERROR DEST ADDR SENT DESTADDRFAILED
SMTP SERVER OK INVALIDSERVER DATA MODE SENT DATAMODEFAILED
DEST ADDRESS OK DESTADDRFAILED MESSAGESENT MSGSENDFAILED
CONNECTING CANNOT CONNECT DISCONNECTED DISCONNECTFAIL
AUTH MODE SENT AUTHMODEFAILED EMAILSUCCESS
PASSWORD SENT BAD PASSWORD
(orUSERNAME)
Activate Cell
Tobeginthecellularactivationfora463CInterfaceModule,verifythatthe463Chasbeenaddedtopanel
programmingusingRemoteLinkorbycallingCustomerService(1-800-641-4282).Next,pressanytoprow
Select key when ACTIVATE CELL is displayed on the keypad. When the SURE NO YES?conrmationmenu
appears press the Select key beneath YES to complete the cellular activation.
Note: Thisoptiononlydisplaysifa463CInterfaceModuleisattachedtothepanel.
Successful Display Failure Display
CELLACTIVATED NOT ACTIVATED
SIGNAL: ▐▐▐▐▐▐▐
CONTINUE? NO YES
-XX dBm
SIGNAL: ▐▐▐▐▐▐▐
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