
XR500 Series Canadian Programming Guide Digital Monitoring Products
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APPENDIX
Exiting the Diagnostics program
Press the COMMAND key until STOP displays.PressanySelectkey.ThekeypadreturnstotheStatusListdisplay.
23.3 Using the 984 Command Function
Thisfeatureallowsyoutoconnecttoaservicereceiver,isusedprimarilytobringanewaccounton-line
anduploadpanelprogrammingcompletedinRemoteLink™.
Note:WhennotintheProgrammingMenu,thefunction984+COMMANDcanbeenteredatthekeypad,
and a remote options menu appears. This menu contains the following options:
NUMBER:
The panel allows you to enter into the keypad a phone number you want the panel to dial.
Enteranyrequiredprexesandareacodes.
AftercompletingpanelprogramminginRemoteLink,setatrap
toseizethepanelwhenitcalls.TrapsaresetbyselectingPanel>Trap.RefertotheRemoteLinkUser’s
Guide(LT-0565),ortheRemoteLinkHelpFile.
Then,fromthepanel,enter984andpresstheCOMMANDkey,whilethepanelisintheStatusList.The
keypad display changes to NBR TEST PICKUP. Press the Select key under NBR. Enter the phone number
fortheservicereceiverconnectedtotheRemoteLinkcomputer.Presseachnumberkeyslowlyand
deliberately. The panel dials each number as it is pressed. If you make a mistake, press the Back Arrow
key.ThepanelstopsdialingandreturntotheStatusList.
Youcanenterupto32charactersforthephonenumber.Onceyouhaveentered16characterstheLCD
displayisfull:PresstheCOMMANDkeytoenterthenal16characters.Toentera#(poundsign)pressthe
‘0’thenthefourth(farright)Selectkey,andtoenteran*(asterisk)pressthethirdSelectkey.Program
apausebyenteringtheletterP.ProgramCIDmessagecommunicationbyenteringtheletterTintherst
position.Cancelcallwaitingbyentering*70Pastherstcharacters.Thesecharactersarecountedas
part of the allowable 32 characters. Press COMMAND after you enter the phone number.
ThepanelcallsthereceiverconnectedtoRemoteLinktodownloadthenewprogramming.RemoteLink
then traps the panel.
Note: The panel makes ten attempts to reach the receiver. While attempting to contact the receiver, if
the panel needs to send an alarm report, the panel stops dialing and uses the phone line to send its report.
TEST: The panel allows you to perform a Communication Status Test on each component of the
panel’scellularornetworkcommunicationpaths.WhiletheStatusListdisplays,enter984andpressthe
COMMAND key. The keypad display changes to NBR TEST PICKUP. Press the Select key under TEST to
allow the panel to perform a Communication Status Test. The display prompts the user for a user code to
be entered. The user code must have the authority to perform a System Test.
Upon entry of a Cell or Network path when prompted, the test runs and the results display on the keypad.
See Diagnostic Functions section for a description of the Communication Status results.
PICKUP: ThepanelpicksupthephonelinewhenRemoteLink™callsin.Thephonemustberinging
before selecting PICKUP.
AftercompletingpanelprogramminginRemoteLink,connecttothepanelby
selectingPanel>Connect.RefertotheRemoteLinkUser’sGuide(LT-0565),orHelpFileforcomplete
information about connecting to panels.
Whilethepaneldisplaysinthestatuslistandthetelephonelineatthepanelrings,enter984andpress
the COMMAND key. The keypad display changes to NBR TEST PICKUP. Press the Select key under PICKUP
to allow the panel to seize the line. The panel immediately seizes the phone line and sends a carrier
tonetothereceiver.Avericationprocessoccursand,ifsuccessful,thepanelgrantsremoteaccesstoits
programming and Event Buffer.
Afterthepanelhasseizedtheline,sendthelefromRemoteLinkbyselectingPanel>Send.RemoteLink
then uploads the new programming into the panel. You may also Request Events by selecting Panel > Request
EventsinRemoteLink.Thepanelbeginssendingthersteventoraccessthatoccurredonorafterthestart
datespeciedbyRemoteLinkandnishesbysendingthelasteventoraccessthatoccurredonorbeforethe
enddatespeciedbyRemoteLink.Ifnecessary,aRequestEventsuploadinprogresscanbecancelled.
Keypad Displays
When the PICKUP option is used, the keypad displays LINE SEIZED. This indicates that the panel has
seized the line and is executing its program. If the line cannot be accessed, or if the PICKUP option is
used before all connect attempts are made, the keypad displays SYSTEM BUSY.
23.4 Using the Walk Test
The XR500 Series Canadian panel provides a walk test feature that allows a single technician to test the
protection devices connected to zones on the system. Conduct the Walk Test within 30 minutes of resetting
thepanel.TheWalkTestautomaticallyendsifnozonesaretrippedfor20minutes.TESTINPROGRESS
displaysatallkeypadsprogrammedwiththesameAreaDisplayfeatures.Whenveminutesremain,TEST
ENDWARNINGdisplays.TheWalkTestonlytestszonesassignedtotheareasprogrammedintothekeypad
in Area Display. If any areas are armed the Walk Test does not start and SYSTEM ARMED displays.
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